Privacy Policy

Last updated: 13 December 2025

Seghmen Technologies Solutions Limited ("Seghmen", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://seghmen.com or use any of our Software-as-a-Service (SaaS) applications (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Company or organization name
• Billing and payment information
• Account login credentials

1.2 Usage and Technical Information

When you use our Services, we may automatically collect certain information, such as:

• IP address
• Browser type and version
• Operating system
• Device information
• Usage data, logs, and analytics

1.3 Customer Data

Our SaaS applications may process data that you or your end users submit through the Services ("Customer Data"). We process such data solely on your instructions and in accordance with applicable data protection laws.

2. How We Use Your Information

We use the collected information for purposes including:

• Providing, operating, and maintaining our Services
• Creating and managing user accounts
• Processing payments and billing
• Improving our products, services, and user experience
• Communicating with you regarding updates, support, and service-related notices
• Ensuring security, fraud prevention, and compliance
• Complying with legal and regulatory obligations

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information only in the following circumstances:

• With trusted service providers and vendors who assist us in operating our Services
• With payment processors for billing and transactions
• When required by law, regulation, or legal process
• To protect our rights, property, users, or the public
• In connection with a business transfer, merger, or acquisition

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Deletion

You may request the deletion of your personal data at any time. For detailed instructions and to submit a request, please visit our Data Deletion Page.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights:

• Right to access your personal data
• Right to rectify inaccurate or incomplete data
• Right to erase your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise your rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze usage, and improve our Services. You can control cookies through your browser settings.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Third-Party Links and Messaging Services

Our Services may contain links to third-party websites, applications, or messaging platforms, including WhatsApp messaging services provided by Meta Platforms, Inc., as well as other third-party services.

We are not responsible for the privacy practices, content, or actions of these third-party websites or messaging platforms. Use of such third-party services is subject to their respective terms, policies, and privacy practices.

12. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Company Name: Seghmen Technologies Solutions Limited
• Website: https://seghmen.com
• Email: info@seghmen.com